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Hello customers, here are frequent asked questions for your reference. If this questions are not gonna satisfy you, please send us email.



Can you make Custom Orders?
Yes. Since 1996, we've processed custom orders for headwear, especially hats and cas from international buyers like you. Our experiences extend through our art department, which works closely with you to perfect your designs. Our buyers accept our first sample designs 90 percent of the time. All you need to do, is to send us your design, logo application choice, sizes both hats and logo's, so we will follow it and make them reality, if this is not suitable, we will provide our professional proposal to you. You can refer to the hats logo application at our home page.


What shall we do, if we need put logo on the product?
Just send the logo by e-mail, attached the picture by “JPG” file. Our R&D department is fully computerized. With AUTO CAD, we can design embroidery by ourselves. We also design new products according to the fashion tendency. We've been updating the fabric and style of products. After analyzing different types and setting market goals, focusing on the research of relating technology, we can develop new products every week.


What’s your opinion for small order?
It really depends on different kinds of styles as there are so many hats there, each has their own minimum order quanity for their own fabric, printing, but normally,Your orders as few as 1,000 caps/hats are welcome. but this order less than 1,000 pieces, we will require our customer to choose the more convenient payment terms, like WEST UNION or personal banking account, this is to avoid the tax increasing, as only few thousands hats, if we need to pay all the tax and custom applying, the prices will be too higher to bear. If we put this all charges into cost of caps hats, we think this prices with this small quanity, we have no advantage to compete with some suppliers in your country, so in this case, you will rather buy directly from your country than from us, to save the shipping charge. We provide full logistical support including insurance, shipping, customs and export documentation. And eleven years of OEM experience means we can provide the service you demand.


What’s your policy of samples?
All samples (less than 6 pcs) are free of charge but we need your payment for the air freight. We need your express account number, then the free samples will be sent out within one week by collected air fright to your account. If you are individual business owner, does not have express account, you can send us money via WEST UNION, which save banking charge and faster, as we all know sample charge is small. But for some specal printing and embroidery, fabric unnormal, we will charge customer sample charge, which will be refunded back once you place us an order.


What’s the sample lead time?
About 7-10 days depending on the design and quantity.


What’s the delivery lead time?
Vary from 30-45 days depending on the style and quantity of products ordered. To have a initial concept to you, it will take 30 days to finish 10,000pcs.

How about the payment terms?
Normally the following 3 terms of payment are acceptable
1) L/C at sight.
2) 30% deposit by T/T when P/O placed and samples approved, and 70% against shipping documents copy e-mailed to you.
3)For small order, Cash or T/T for full amount in advance.

How do you control your quality?
From fabric inspection, cutting, cutting piece inspection, sewing, in-line inspection and technical support, finishing, final inspection to packing and final selected inspection, we are committed to providing customers with products that meet the latest standard of excellence.

What color swatches are available?
Pantone Solid Color Chips Coated
Pantone Solid Color Chips Uncoated
Pantone Textile Color Specified Paper Edition
Pantone Textile Selector Cotton Edition

Please see the size and colors at home page, if customer does not have this PMS color sheet, just tell us what colors you will probably need, we will provide you 2-4 colors each for your confirmation.

What’s your cap size standard?

Normal sizes we follow this standard, which is the professional standard in this industry, but we will follow any sizes specifications of our customers fully.

Using a tape measure, measure the widest part of your head just above the ears and eyebrows, to the nearest 1/8th inch.

 Hat Size



Hat Size




6 5/8

20 3/4"



7 1/4

22 5/8"








6 3/4

21 1/8"


7 3/8









6 7/8

21 1/2"







21 7/8"



7 1/2

23 1/2"








7 1/8

22 1/4"


7 5/8

23 7/8"











7 3/4

24 1/4"







7 7/8

24 5/8"









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